I strive to ensure the utmost in customer satisfaction at all times. I stand behind our products and warrant that all jewelry pieces will be free from manufacturing defects. Every item sold on our site is crafted using materials of exceptional quality and is inspected thoroughly before shipment.
In addition to this, I will also maintain your jewelry piece for a lifetime. Free services covered under Lifetime Warranty are:
Normal wear and tear fixing (if can be done)
Repair or resizing work done by any jeweler other than Griffin Maille will render the warranty services void.
If you feel that there is a problem with your jewelry or need to avail of any other service that is not included in Lifetime Warranty, you may return it back to us for inspection.* After the evaluation is completed, we will notify you of service charges (if applicable) before repairing your jewelry.
Please feel free to contact me at if you have any queries about my Lifetime Warranty.
*To send me your jewelry piece, U.S. customers may purchase a shipping label for $14. Shipping charges for international customers will vary depending on the country you are from. To know the exact charges, you can get in touch with our customer service team.
*Griffin Maille reserves the right to change its policies without any prior notice.