Every Griffin Maille piece is handmade from scratch out of the finest materials after you place your custom order. We stand behind our product 100% and want you to be completely happy with it. Please allow 5-7 business days for the creation of your custom jewelry; note that shipping is not included in that timeframe. We would like to offer a friendly reminder that each piece is handmade and imperfections add to the charm.
Changing an Order:
Because each piece is custom made to order, once you check out, changes cannot be made. when you receive your piece, if you are not satisfied, we are happy to exchange it for you at no additional cost. We stand behind our product 100% and want you to be completely happy with it.
Coupons and Discounts:
Coupons may not be combined and may not apply to any sale items unless otherwise explicitly stated. Promotional offers and discounts can not be retroactively applied.
All available shipping methods, with stated timelines, can be found in the cart upon checkout. International shipping can take 3-6 weeks and we are not responsible for items held up in customs. In the rare event your order is lost in transit once shipped, we are not responsible, but will do what we can to help you locate it. We cannot change the shipping method once an order has been placed.
It is important to us that you love your order! If it is not quite what you expected, we are happy to return it for a different item, or issue a full refund within 30 days of the ship date. Your return must be in its original condition and undamaged. If an error occurs on our end, we will remake the piece free of charge or issue a refund. Please fill out the Return Form Here
If your item is damaged within 60 days of your order date please email us at and we will do what we can to help!
Griffin Maille prides itself for providing high-quality merchandise. Availability of the same, however, may vary from time to time. Some featured items may be available only in limited quantities or only till supplies last.
Once an item is out of stock, we will attempt to remove it promptly from display. However, display of an item on griffinmaille.com is not a guarantee that it is currently in stock or that it will be available on our website when you visit again.
Some featured items are made to order based on the selection of the stone size, stone quality, metal, etc. We manufacture each piece of custom-made jewelry from scratch. If you are unable to locate a particular item that caught your attention on a previous visit to our website or if you have any questions concerning the availability of a particular item, please contact our customer service team at:
1911 Timberwood Dr
Cedar Park, TX 78613
We will make every effort to fulfill your requests whenever possible.
Griffin Maille will make every reasonable effort to display its merchandise on griffinmaille.com as accurately as possible. Unfortunately, various factors, including the display and color capabilities of your computer monitor, may significantly affect what you actually see on your screen. Griffin Maille is not responsible for the display of any color, size, texture or detail of its merchandise on your computer screen and cannot guarantee the accuracy thereof. However, if you are dissatisfied with any item you purchase from griffinmaille.com, you can exchange or return it to us. For more information regarding Griffin Maille return and exchange policy and procedures, please visit the Customer Service page on our website, and then click on the "Returns & Exchanges" section. As each product photograph is taken individually, products have not been sized relative to each other.
Copyright and Trademarks:
The entire content (images and text) of griffinmaille.com is copyrighted and may not be reproduced, published, broadcasted, posted, modified, transmitted, displayed, distributed, downloaded or otherwise used except as provided herein without the express written permission of Griffin Maille.
Any comment, suggestion, idea, material and other submission ("User Comments") that you send to Griffin Maille are provided on a non-confidential basis. By submitting User Comments, you are granting Griffin Maille an irrevocable and unrestricted license for any purpose whatsoever, including use, reproduction, publication, broadcast, posting, modification, transmission, display, and distribution.
However, because we value the trust that you have placed in us, we will not use any of your personal information (name, etc.) in connection with your User Comments without your consent. For further information regarding Griffin Maille's protection of your personal information, please see our Privacy & Security Statement.
You agree that no User Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary rights. You further agree that no User Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any User Comments you make.
Links to Other Websites:
When you access a non-Griffin Maille website, please realize that it is independent of Griffin Maille. Linking to any off-site pages is at your own risk. Griffin Maille makes no warranties or representations about any non-Griffin Maille website and has no responsibility for such websites or their content. In addition, certain third party sites may also provide links to the Griffin Maille Site. None of such links should be deemed to imply that Griffin Maille endorses such third party sites or any content therein.
By accessing griffinmaille.com, each user also agrees not to use griffinmaille.com to post or transmit any offensive, harmful, unlawful, threatening, libelous, defamatory, obscene, abusive, hateful, inflammatory, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or would otherwise violate the law. Griffin Maille reserves the right to take such action as it deems appropriate in cases where the Griffin Maille website is used to disseminate such materials.
Prices displayed on griffinmaille.com are quoted in U.S. currency and are valid and effective only in the United States. Prices are subject to change at any time.
Griffin Maille will use reasonable efforts to include accurate and current information on the Site, but there may be occasions when information on the Site contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, availability and other matters. Griffin Maille makes no warranties or representations regarding the accuracy of such information and will not be bound thereby. Griffin Maille reserves the right to correct any errors and to update Site information at any time (including after you have submitted your order). We apologize for any inconvenience this may cause you.
THIS WEBSITE AND ITS CONTENT IS PROVIDED "AS IS." GRIFFIN MAILLE DISCLAIMS, TO THE FULLEST EXTENT OF THE LAW, ALL WARRANTIES AND CONDITIONS, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OF TITLE, IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR WEBSITE. NEITHER GRIFFIN MAILLE NOR ANY PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THIS WEBSITE OR ANY ASPECT THEREOF SHALL BE LIABLE FOR ANY DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, INDIRECT, OR PUNITIVE DAMAGES, WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS, USE OR INABILITY TO USE THIS WEBSITE, OR ERRORS OR OMISSION IN THE CONTENT THEREOF, EVEN IF GRIFFIN MAILLE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU AGREE THAT ACCESS TO AND USE OF GRIFFIN MAILLE.COM AND THE CONTENT THEREOF IS AT YOUR SOLE RISK.
This Agreement shall be governed by, construed and enforced in accordance with the laws of the State of Texas, without giving effect to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by an appropriate federal or state court sitting in the State of Texas.
Griffin Maille may terminate this Agreement and deny you access to the Site at any time, immediately and without notice, if in Griffin Maille's sole discretion you fail to comply with any term or condition of this Agreement.
*Griffin Maille reserves the right to change its policies without any prior notice.